Terms of sale

1. Seller

Pactole Labs, trading name of Alexis Durogene, self-employed — 3 rue des Murs Saint-Yon, 76100 Rouen, France — kolbytrd@gmail.com — +33 7 81 82 74 64. See the legal notice.

2. Services

The VIP subscription gives access, for the subscribed period, to:

• the Pactole Labs private Telegram group (pre-session analysis, commented trade ideas, live sessions, debriefs, discussions between members);
• the training modules made available to members.

The content is general, not personalised and provided for educational purposes. It does not constitute investment advice within the meaning of the French Monetary and Financial Code. The Client remains solely responsible for their trading decisions and their consequences.

Access requires a Telegram account with a username. Paid services are reserved for adults.

3. Prices

Prices are shown in euros, all taxes included:

• monthly subscription: 69.99 € incl. tax per month;
• yearly subscription: 199.99 € incl. tax for twelve months, payable in one go.

Prices include any applicable VAT. The applicable price is the one displayed when the client form is submitted. Any price change for an ongoing subscription is notified to the Client at least thirty days before it applies; the Client may then cancel free of charge.

4. Order

The Client chooses their plan, fills in the client form (first name, last name, email, Telegram username), accepts these Terms, requests immediate access to the service under the conditions of article 7, then proceeds to payment. The contract is concluded upon receipt of payment. A confirmation setting out the characteristics of the subscription and the Client's express consent is sent to the Client by email.

5. Payment

Payment is made online, by bank card or any other method offered, on the secure payment page of our provider Stripe, to which the Client is redirected after sending their client form. The monthly subscription is charged automatically at each monthly due date until it is cancelled; the yearly subscription is payable in one go. Pactole Labs never has access to the Client's bank details, which are processed exclusively by Stripe.

6. Access, duration and cancellation

Once payment is verified, the Client receives by email or on Telegram the link to request access to the private group. The request is approved within 48 business hours.

Monthly subscription

Concluded for one month, it renews every month on the anniversary date unless cancelled. The Client may cancel at any time, free of charge and without justification, using the “Cancel my subscription” link at the bottom of every page of the site, by Telegram message or by email. Cancellation takes effect at the end of the current, already paid monthly period; access is maintained until that date. A cancellation confirmation is sent to the Client.

Yearly subscription

Concluded for twelve months, it does not renew automatically. The Client may renew it at expiry if they wish.

Personal use

Access is strictly personal. Sharing, reselling or distributing the content (screenshots, forwards, shared accounts) is prohibited and may lead to suspension of access after a formal notice has gone unheeded.

7. Right of withdrawal

As a consumer, the Client in principle has fourteen days from the conclusion of the contract to exercise their right of withdrawal, without giving any reason (article L221-18 of the French Consumer Code).

However, in accordance with article L221-28, 13° of the French Consumer Code, this right cannot be exercised for the supply of digital content not supplied on a tangible medium, where performance has begun with the consumer's prior express consent and express waiver of their right of withdrawal. By ticking the box provided in the client form, the Client requests immediate access to the private group and the training modules and acknowledges that they lose their right of withdrawal once this access is granted.

As long as access has not been granted, the Client may withdraw by sending the form below, or any other unambiguous statement, by email or on Telegram. Reimbursement is made no later than fourteen days after receipt of the request, using the same means of payment.

8. Legal guarantee of conformity

The Client benefits from the legal guarantee of conformity for digital content and services provided for in articles L224-25-1 et seq. of the French Consumer Code. In the event of a lack of conformity, the Client may obtain that the service be brought into conformity or, failing that, a price reduction or termination of the contract, under the conditions set out in those articles.

9. Risks and no guarantee of results

Trading involves a high risk of capital loss. Pactole Labs does not guarantee any result, any profit, or success in a prop firm evaluation. Past performance is not indicative of future results. Pactole Labs cannot be held liable for losses resulting from trading decisions made by the Client.

10. Prop firm coaching

The prop firm coaching is not sold on the site. The “Send Propfirm” button opens a Telegram conversation allowing the Client to be put in touch with an independent partner, who handles the challenge registration and payment terms under their own responsibility. Prices shown on the site are indicative.

The Client takes the prop firm evaluation themselves and personally trades their account: Pactole Labs coaches them (preparation, risk management, access to the private group and the training modules) but never trades on their behalf. Obtaining a funded account depends on passing the evaluation and is not guaranteed.

Prop firm programmes are subject to each prop firm's own terms (evaluation rules, profit split, withdrawals, etc.); so-called “funded” accounts are usually simulated accounts. Pactole Labs may receive a fee for this introduction. Access to the private group and the training modules included in the coaching is governed by these Terms.

11. Intellectual property

The content provided (analysis, videos, modules, documents) is protected. It is reserved for the Client's personal use and may not be reproduced, shared or resold without written permission.

12. Liability

Pactole Labs undertakes to provide the service diligently, under a best-efforts obligation. It cannot be held liable in the event of unavailability of Telegram or other third-party services, force majeure, or use of the service that does not comply with these Terms. Nothing in these Terms limits the rights the Client has under the law.

13. Personal data

The data collected through the client form is processed in accordance with the privacy policy.

14. Complaints

Any complaint may be sent to kolbytrd@gmail.com or on Telegram (@KolbyKontact). A response will be provided as soon as possible.

15. Governing law

These Terms are governed by French law. Failing an amicable settlement, the dispute falls within the jurisdiction of the competent courts; a consumer Client may in particular bring proceedings before the court of their place of residence.